Privacy Policy
How Clikfile collects, uses and protects your information.
In short: we collect only what we need to serve you, we do not sell your personal information, and we keep your documents confidential.
Your trust matters to us. This policy explains, in plain language, what information we collect, why we collect it and the choices you have.
01Introduction
Clikfile (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.
By using our website or sharing your information with us, you agree to the practices described in this policy.
02Information we collect
We may collect the following types of information:
- Details you give us: your name, phone number, email address, business details and the messages you send when you contact us.
- Documents for our services: identity, tax, business and financial documents that you share so we can work on your registrations, reports, accounts or filings.
- Website usage information: basic technical details such as your browser, device and the pages you visit, collected through cookies and similar tools.
03How we use your information
We use your information to:
- Respond to your enquiries and understand what you need
- Provide and manage the services you request
- Share updates, reminders and important information about your work with us
- Improve our website and services
- Meet legal and regulatory requirements
04Sharing of information
We do not sell your personal information. We share it only in these situations:
- With government portals and authorities, such as tax, company, trade mark and trade departments, when this is needed to deliver your service and you have asked us to act for you.
- With service providers who help us run our website and communication, and who are expected to keep your information confidential.
- When the law requires it, for example to respond to a valid legal request.
05Security and confidentiality
We take reasonable steps to protect your information from unauthorised access, loss or misuse. Access to your documents is limited to team members who need it to work on your service.
No method of storing or sending information over the internet is completely secure, so we cannot guarantee absolute security.
06How long we keep your information
We keep your information for as long as needed to provide our services, to meet legal and record-keeping requirements and to resolve disputes. After that, we delete it or keep it only in a form that does not identify you.
07Cookies
Our website may use cookies and similar technologies to make the site work properly and to understand how visitors use it. You can control or disable cookies through your browser settings, but some parts of the site may not work as expected.
08Third-party links
Our website may link to government portals and other websites. We are not responsible for the privacy practices or content of those sites, so please read their policies before sharing information.
09Your rights and choices
Subject to applicable law, you may ask us to:
- Show you the personal information we hold about you
- Correct or update information that is wrong or incomplete
- Delete your information where we are not required to keep it
- Stop sending you updates or messages
To make a request, please contact us using the details at the end of this policy.
10Children’s privacy
Our services are meant for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18.
11Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and continued use of our website means you accept the updated policy.
12Contact us
If you have any questions about this policy or how we handle your information, please reach out to us:
Dumdum, Kolkata-700074